Case Study

Tarkett

With over 100 years’ experience, Tarkett is one of the world’s leading manufacturers and distributors of flooring. It operates both in the large-scale pre-treated parquet sector and in the more specialist area of textile flooring. It has operations in fifty countries, with sixteen production units in Europe alone, three of which are in Luxembourg.

Challenge

• The existing telephone infrastructure was no longer delivering optimum customer service, as a result the company lost business.
• Improve flexibility
• Improve the telephony network linking its various sites and optimise internal staff mobility
• Become able to manage the system themselves

Solution

Together with NextiraOne Tarkett chose a Cisco Voice over IP network and added full unified messaging facilities to the telephone system. NextiraOne was able to build on a redundant network using the various technologies and components already in place.

Benefits

• Using the various technologies and components already in place resulted in considerable financial benefits for Tarkett.
• Improvement of efficiency of communication and enabling 100 % network redundancy
• Day to day management is handled by Tarkett, backed by NextiraOne

Partners

Cisco